Huge expanses of the sky along the Larapinta Trail, Northern Territory |  <i>Peter Walton</i>
Covid Travel PolicyRead our FAQ's
 
 

COVID-19 Information Hub

Our COVID-19 policy and what we're doing to keep you safe

Like many of you, we're also also getting excited at the thought of heading out for an active holiday without restrictions. But we want you to rest assured that your safety and well-being continues to be our utmost priority.

Since the outbreak of COVID-19 we have evolved our operating protocol to build in additional measures on our existing safety and risk mitigation strategy. 

Please read the FAQs below for more information related to our COVID-19 travel policy.

To learn more about our flexible cancellation policy visit our Stress Free Booking page

Our COVID-19 Travel Policy FAQs

From the 1st of December 2021, travellers over the age of 18 are required to provide proof of a current and valid COVID-19 vaccination, with the final dose administered no later than two weeks prior to departure.

Northern Territory entry and quarantine requirements can be viewed at the interstate arrivals and border entry page on the NT government website. It is the duty of travellers to check any entry and quarantine requirements which need to be fulfilled before travel, which includes transit destinations.

USEFUL RESOURCES: COVID Safe Travel in Australia

Children up to and including the age of 17 are exempted from vaccination requirements and may instead provide a negative COVID-19 test taken 72 hours prior to day one of the trip.

If they are vaccinated, we will require proof of vaccination.

Medical exemptions for adults will be considered on a case-by-case basis and require a medical certificate from a medical professional.

Those with valid medical exemptions must provide a negative COVID-19 test taken 72 hours prior to the first day of the trip.

Please be aware that additional quarantine requirements for unvaccinated travellers may apply, depending on destination, and these should be considered before you travel so the appropriate arrangements can be made.

For overseas travellers please note that vaccinations which are acceptable are those approved by Australian authorities.

USEFUL RESOURCE: IATA COVID-19 Travel Regulations Map.

A copy of your vaccination record must be provided to our reservations staff prior to the start of your trip.

All personal information provided is kept in accordance with our privacy policy which you can view here.

A digital or paper copy should also be kept with you during your trip.

Depending on your country of origin, proof of vaccination may take the form of an:

  • Australia - Immunisation history statement or COVID-19 digital certificate 
  • EU - EU Digital COVID Certificate
  • England - NHS COVID Pass 
  • Scotland - Vaccination Status Record 
  • Canada - Vaccination Records or receipts issued by province or territory, pending standardised proof of vaccination
  • USA - CDC documentation 
  • New Zealand - Vaccination confirmation letter

National certificates may alter if vaccination passports are created. Please check with us if you are unsure which documents are required.

Note entry and exit requirements governing international travel are constantly changing and it is imperative you check any requirements which need to be fulfilled before you travel to Australia if you are coming from overseas.

Requirements may be more stringent than those required by us, and these may include requiring evidence of recent COVID-19 test results.

USEFUL RESOURCE: IATA COVID-19 Travel Regulations Map.

We acknowledge and accept your right to choose what is best for you as an individual.

Whilst this is the case, we take our responsibility to our travellers, host communities and staff seriously and with this in mind, will not accept travellers on our trips in the absence of a valid, current vaccination or suitable exemption.

Our Terms and Conditions of travel related to cancellation will apply should you decide not to meet the requirements for joining your chosen trip.

This also applies to those passengers who are holding Travel Credit Vouchers and who booked before or during the pandemic.

We hold our responsibility to our global team in the same high regard as that of our travellers.

In line with this commitment, all our leaders and crew must either be:

  • vaccinated, or 
  • have a medical exemption and have tested negative to COVID-19 no more than 72 hours before they start a trip

In some cases, for example on partner operated trips, local health regulations will direct the policy in place for staff.

In the vast majority of cases, yes.

In some cases, for example on partner operated trips, local health regulations and the partner operator will direct the policy in place for travellers.

There may be some travellers on your trip who are not vaccinated.

Our protocols have been carefully honed with your wellbeing in mind, using our 45 years of experience and in accordance with the standards set by the WHO (World Health Organization) and WTTC (World Travel and Tourism Council) and ATTA (Adventure Travel Trade Association).

Our tailored, nuanced rapid response field management protocol is a required standard throughout our operational bases.

Within all the risk mitigation strategies, it remains that COVID-19 is extremely contagious and there is a risk of exposure anywhere where people encounter one another which cannot be removed.

Acceptance of the inherent risk is voluntarily assumed by you when you when join our trips, though you should rest assured we have elevated our protocols with a heightened awareness of this new paradigm.

We are reviewing the access options for testing in our destination countries and states and until such time as accurate testing is universally available, pre-trip testing is not required for vaccinated travellers.

For international travellers please note that in most instances, travel outside one’s country of origin will require a negative COVID-19 test taken 72 hours prior to departure.

Be sure to check the requirements which need to be fulfilled before you travel, via your transit and destination country’s or state’s government websites.

USEFUL RESOURCE: IATA COVID-19 Travel Regulations Map.


Our COVID-19 Safety Measures

What we're doing to keep you safe

The safety of our travellers has always been our number one concern. We have developed a robust operating protocol that builds on its original safety and risk mitigation strategy to bring in new measures around COVID-19 when trips resume on 1 August 2020.

We have completed a COVID-19 Safety Plan that is registered with the Northern Territory Government (ref number: COVID19-CHK-4948) and have completed COVID-19 risk registers for all of our operating bases. All guides have been trained on additional cleaning and hygiene measures and in field protocols that have been developed in conjunction with our medical consultant Dr Ross. 

The following safety measures will be implemented on our Larapinta walks:

PRE TRIP

  • A risk assessment and minimising plan in the companies greater operational risk assessment and mitigation plan
  • A predeparture questionnaire for participants to complete with specific COVID-19 questions around whether they have travelled overseas within the last 2 months, have complied with any quarantine requirements and disclosures if they have contracted and recovered from the virus or been in direct contact with any person/s whom has been confirmed with coronavirus
  • A response plan developed by the companies medical advisor in the event that a participant presents with coronavirus like symptoms during a trip
  • On arrival for the tour, mandatory temperature testing
  • Issuing all clients with a face mask for mandatory use while travelling in vehicles


ILLNESS 

  • If passenger is showing symptoms, activation of the response plan provided by our medical advisor and immediate isolation from group.
  • Liaison with local medical authorities
  • High levels of monitoring and reporting with possible removal from trip as required

GROUP SIZE

  • Compliance with the local authority in relation to maximum group size


VEHICLE TRAVEL

  • Utilisation of company vehicles only where high controls over deep cleaning can be executed and logs of such activity recorded
  • All participants, including guides,  must wear face mask when travelling in vehicles
  • Any participant presenting with virus symptoms may not travel in vehicle at the same time as other non symptomatic particpants

COOKING

  • Stringent hand washing/santisation before, during and after, food preparation
  • Guides to prepare and serve all food. Passengers not to touch group utensils.
  • Participants are never to assist with cooking.
  • Participants to use the same camp utensils throughout the entire trip.
  • All surfaces to be wiped down twice daily with disinfectant products

SLEEPING

  • All participants who are not travelling as a couple to be issued their own swags.
  • Sheets and pillow cases to be washed between every trip and a deep client treatment of swags occur after each departure

ON TRACK

  • Maintain social distancing procedures on the trail.


TOILETING

  • Toilets to be deep cleaned every day.
  • Clients to be issued with their own toileting kits.

GUIDES & STAFF

  • Vigilant monitoring of staff health, guides who have shown symptoms will not be leading trips
  • Guides will be trained in our COVID-19 response plan that has been developed by the companies medical advisor in the event that a participant presents with coronavirus like symptoms during a trip

 

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